Our Policies

Effective Date: July 2025
Last Updated: July 2025
Website: thegiveback.us

 

1. Introduction & Consent

Welcome to The Give Back (TGB). By accessing or using thegiveback.us (referred to as “we,” “us,” “our,” or “TGB”), you agree to be bound by the following Terms of Service, Privacy Policy, Cookie Policy, and related policies collectively known as our “Website Policies.” If you do not agree, you must immediately stop using this website.

By continuing to browse or interact with this website, you explicitly consent to:

1. The collection and use of your personal data as outlined in the Privacy Policy.

2. Our use of cookies and third-party tracking technologies (as outlined in the Cookie Policy).

3. The legal terms and disclaimers outlined in these policies.

4. Any updates or modifications to these policies.

2. Privacy Policy

2.1 Information We Collect
We collect and process the following categories of information:

• Personal Identifiable Information (PII): Name, email address, phone number, and billing information when you make a donation or create an account.

• Payment Data: Collected by secure third-party payment gateways (Stripe, PayPal) and not stored by TGB.

• Non-Identifiable Information: IP address, browser type, operating system, location (via analytics), and cookies.

• User-Generated Content: Photos, videos, or content you submit when proposing campaigns.

2.2 Why We Collect Data

• To process donations and provide receipts.

• To send personalized project reports (photos/videos).

• To fulfill legal and financial obligations.

• To enhance user experience and improve website functionality.

2.3 Legal Basis for Data Collection (GDPR Compliance)

• Consent: Given when you check consent boxes or continue to use the site.

• Contractual Obligation: For processing your donations or requests.

• Legitimate Interest: For security, analytics, and fraud prevention.

2.4 Sharing of Data

• With payment providers (Stripe, PayPal) to process transactions.

• With email marketing tools (Mailchimp or similar) for newsletters (only with opt-in).

• With law enforcement or regulators if legally required.

• We never sell or rent personal information to third parties.

2.5 Data Retention

• Financial data retained for 7 years (per accounting laws).

• Email and personal info retained until deletion request or inactivity beyond 2 years.

2.6 Data Security

• SSL encryption (HTTPS) across all pages.

• Regular server firewalls and malware scans.

• Payment data handled by PCI-DSS compliant services.

2.7 User Rights (GDPR/CCPA)

• Right to access, correct, or delete personal data.

• Right to object to data processing.

• Right to withdraw consent at any time.
  Requests: privacy@thegiveback.us

2.8 Children’s Privacy (COPPA Compliance)

• No services are directed at children under 13.

• Any data collected inadvertently will be deleted immediately.

2.9 Policy Updates
We reserve the right to update this policy. Changes will be posted here with a “Last Updated” date.

3. Cookie Policy

3.1 Types of Cookies We Use:

• Strictly Necessary Cookies: Required for donations and site security.

• Analytics Cookies: For website traffic analysis (Google Analytics).

• Marketing Cookies: For social media sharing and advertising (e.g., Facebook Pixel).

3.2 Consent:
When you first visit, a cookie banner requests consent. You can adjust cookie settings anytime.

3.3 Third-Party Cookies:
Third-party platforms (YouTube, Instagram, Facebook) may set cookies when you interact with embedded content.

4. Terms of Service (ToS)

4.1 Acceptance of Terms:
By using TGB, you agree to these ToS. If you disagree, do not use the website.

4.2 Services Provided:

• Viewing and donating to campaigns.

• Creating custom campaigns (minimum $1,000).

• Receiving campaign updates and social sharebacks.

4.3 User Responsibilities:

• Provide accurate information when donating or submitting requests.

• Do not misuse content or attempt unauthorized access.

4.4 Donations & Refunds:

• Group projects: Refund issued if funding goal is not met.

• Custom projects: Full refund if the donor rejects the proposed plan.

• No refunds once a project is executed.

4.5 Intellectual Property:

• All site content (logos, videos, photos) is owned by TGB.

• Unauthorized reproduction or distribution is prohibited.

4.6 Liability Limitation:

• TGB is not responsible for payment gateway errors, third-party failures, or indirect damages.

• Total liability shall not exceed the donation amount.

4.7 Modifications:
We may update ToS at any time. Continued use = acceptance of changes.

5. Refund & Cancellation Policy

5.1 Group Campaigns:
Refunds issued if a goal is unmet.

5.2 Custom Campaigns:
Refund issued if plan is rejected before execution.

5.3 Completed Projects:
No refunds once project has started and funds are deployed.

6. Escrow & Financial Transparency Policy

• 90% of donations go directly to project execution.

• 10% allocated to operational costs (team, platform maintenance).

• Funds for custom projects remain in escrow until the donor approves the plan.

7. User-Generated Content (UGC) Policy

• Users must not submit harmful, offensive, or illegal content.

• By submitting content (photos, ideas), you grant TGB a license to use it for campaign updates and marketing.

8. Email & Marketing Consent Policy

• All marketing emails require opt-in.

• Users can unsubscribe at any time.

• We do not share or sell email addresses.

9. Volunteer & Event Liability Policy

• Volunteers participate at their own risk.

• TGB is not liable for injuries or damages during field campaigns.

• Volunteers may need to sign separate waivers.

10. Security & Breach Notification Policy

• In case of a data breach, users will be notified within 72 hours.

• We work with cybersecurity experts to mitigate threats.

11. Accessibility Statement

• We aim for full ADA/WCAG compliance (screen reader support, alt texts, etc.).

• Users may report accessibility issues via support@thegiveback.us.

12. Third-Party Service Disclaimer

• Payments are handled by Stripe/PayPal.

• We are not responsible for third-party data leaks or downtime.

13. Child & Vulnerable Person Protection Policy

• Any images/videos of minors will be anonymized and shared with parental consent.

• No personal contact details of beneficiaries will be made public.

14. Changes to Policies

We may revise these policies at any time without prior notice. Updates will be effective upon posting on this page with a new “Last Updated” date.

15. Governing Law & Dispute Resolution

• These terms are governed by U.S. law (Arizona).

• Any disputes will be resolved via binding arbitration, unless otherwise required by law.